New Client Forms
Skin 365 requires all new patients fill out the following forms before your arrival time. On the date of your first appointment please arrive 10-15 minutes early so we may review your paperwork.
Your appointment is reserved especially for you. Should you need to cancel or change the date of your appointment, we require at least 24-hours notice as a courtesy to other patients seeking appointments.
A late arrival will deprive you of your treatment time. In fairness to other patients, if your arrival is delayed by 10 minutes or more — we may not be able to accommodate you on that day — and a late cancellation fee will apply. Your treatment must end on time so that other client’s sessions can begin as scheduled.
How To Cancel Your Appointment
As our reserved appointments are held exclusively for you, we request a 24 hour cancellation notice. Same day cancellations and no-shows will be charged a $100 fee for holding the room and the specialist’s time.
To cancel appointments please call (310) 316-3365. If you do not reach the receptionist you may leave a detailed message on the voicemail.
Late cancellations will be considered as a “no show”. No-shows will be charged a $100 fee for holding the room and the specialist’s time.
No Show Policy
A “no show” is someone who misses an appointment without canceling it by 10a.m. one (1) working day in advance. A failure to be present at the time of a scheduled appointment will be recorded in the patients chart as a “no show”. For any “no show” the patient will be sent a letter to the their home alerting them to the fact that they have failed to show up for a scheduled appointment and a fee of $100 will be billed to their account.